How do Tenant Alert settings work (Landlords)?

Out of the box, RenterUp provides reasonable settings for Tenant Alerts - for example, tenants will be reminded 5 days before their rent due date via email and their in-app Activity Feed.

If you want to tweak these settings, you should first change them at the account level, and then customize as needed on a per-property basis.

To edit your account-level Tenant Alert settings, go to My Account -> Settings -> Alerts.

To customize for a particular property's tenants, click on "Customize" when adding or editing rent details for the property:


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To disable an alert, simply uncheck the delivery method checkboxes for the alert.

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Finally, be aware that this simply sets defaults that tenants will be able to override for themselves if they'd like.

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